Frequently Asked Questions

If you are stuck on which castles to choose, first decide who you want to target. Do you already offer soft play and want to add castles to make a package? Do you want to work with schools and big events? Are you looking to start out and want some great all-rounder castles that are proven to be popular? No matter the issue, we can help you sort it out. It's what we are here for, and we are extremely passionate about helping other businesses succeed.

Our goal is to make sure you purchase castles or equipment that is going to boost you forward, It could mean having a conversation with us so we can help direct you in a great starting direction.

Once we receive the deposit, we will create the castle designs. After your approval, the remaining balance is due, and production begins, taking 20-25 days. Once produced, the shipment is booked, taking an additional 30 days to arrive in NZ. We handle all customs and clearance, arranging delivery to you. The entire process typically takes no longer than 90 days, though unforeseen delays can occur. We keep you updated throughout. We frequently place orders, so if the timing is right, we can save you money and time.

Each castle comes with a bag, 4 pegs, a repair kit, and a high-quality blower. While most castles require more than 4 pegs, we provide 4 complimentary pegs. Additional pegs can be purchased if needed, especially for those just starting out (highly recommended).

We are dedicated to helping your business succeed. The better your business performs, the more castles you'll need, and the happier your customers will be. Learn from our experience and avoid common pitfalls. We've done the research and know what makes a great castle and how to grow a business from scratch. While importing castles may seem appealing, hidden costs can add up if not done correctly. We help you navigate these challenges to ensure a smooth process.

Our castles comply with AS3533.4, ensuring they meet the highest safety standards. Operators must maintain a robust health and safety plan and prioritize safety. Sometimes, declining a booking is the best decision if the setup conditions are unsafe. The AS3533.4 standard, adopted in Australia in 2005, is one of the strictest in the world. The European Union followed with EN14960:2006, updated to EN14960:2013. (sourced from Wikipedia)

We have three packages:

Bronze: This is our starter package, perfect if you aren't 100% sure you want to commit but want to start slow and build up. We will give you a great deal on castles, and you can handle the rest.

Silver: We will give you a great head start, help you pick great castles, set up a Wix website, and set you on a path to success. You will still need to do some work, but this should help take six months off the process. It also comes with 2hrs mentoring from us to use in the first 3 months.

Gold: This package is pure gold. We set up a website, booking system, provide health and safety guidelines, SOP, booking forms, disclaimers, and everything you need online to start taking bookings. This will save you a year of effort. We didn't have a booking system for 2 1/2 years, and once we did, everything started to flow. It is a game changer for your customers, and collecting deposits helps the customer commit to their bookings. It also comes with 4hrs mentoring from us to use in the first 3 months.

If you aren't sure which package works for you, please send us a message.

Passion is key in any business, and your enthusiasm for bouncy castles will resonate with your customers. Castles are easy to set up, taking about 15 minutes for both setup and takedown. While they require occasional deep cleaning, the return on investment (ROI) is substantial. Purchasing a castle for $3,000-$5,000 and renting it out for $300 per day on weekends means it can be paid off in just 10-16 hires. If rented out both days on the weekend, you'll quickly see a return and be ready to expand your business.